FAQ
Frequently Asked Questions
Answers about quoting, materials, quality, and shipping. Still have a question? Email sales@3dwk.com.
Questions
Common questions
What does 3DWK do?
3DWK is a US-based on-demand manufacturing company that coordinates CNC machining, 3D printing, sheet metal, molding, casting, finishing, and assembly through an engineering-reviewed workflow and a manufacturing partner network.
How do I get a quote?
Submit an RFQ on the quote page with CAD files, drawings, material, finish, quantity, and target date. Our team reviews it and follows up with a quote.
Is pricing instant?
Quotes are prepared by our team after reviewing your files and requirements, so they reflect your actual part and process.
Do I need an account?
No. You can submit an RFQ without an account. Registering lets you view your requests from your account page.
Which file formats do you accept?
STEP/STP is preferred for 3D geometry. IGES, SLDPRT, X_T, and STL (for 3D printing) are also common. Add PDF drawings for tolerances, threads, and finishes.
Which materials can I choose?
Common metals, plastics, and composites. See the materials library. Other materials can be requested in your RFQ.
Which finishes are available?
Anodizing, bead blasting, powder coating, plating, passivation, and more. See the finishes guide.
Can I get inspection reports or material certificates?
Yes, on request. Include the requirement in your RFQ so it is part of the quote. See Quality & Inspection.
Are my files kept confidential?
Files are used to quote and manufacture your project and are shared only with partners involved in it. See our privacy policy.
Where are parts manufactured?
3DWK coordinates manufacturing partner coverage across the Americas, Europe, and Asia-Pacific. Ask if your project has location requirements.
How is shipping handled?
Shipping method, cost, and delivery terms are confirmed on your quote. See shipping information.
Can I reorder parts?
Yes. See repeat orders for revisions and same-supplier requests.
How do I become a supplier?
Manufacturers can apply on the supplier page.
Ready to Start?
Send your files for review.
Our team will follow up with a quote.
